Privacy Policy

This policy explains how Locked N Coded LLC ("we", "us") handles information in 26Track, our workout tracking app for iOS and Android, and the online service behind it. It applies only to 26Track. Our website has its own policy.

Short version: we collect what 26Track needs to work, we don't sell it, we don't show ads, and we don't track you across other apps or websites.

When you create an account, we collect:

• Email Address and Username: Your email address and chosen username, which are used to create and manage your account.
• Name: Your first and last name, if you choose to provide them.
• Password: Your account password, which is protected using a one-way cryptographic hash. We do not store your password in plain text.
• Sign in with Apple: If you use Sign in with Apple, we receive the unique account identifier Apple provides for 26Track, your email address (which may be a private relay address), and your name if Apple makes it available.
• Date of Birth: Your date of birth, which we store and use to confirm that you meet 26Track's minimum age of 16. If the date you enter shows you are under 16, we do not create an account and do not keep the date you entered. Accounts created before we introduced this requirement may not have a date of birth on file.

• Workout information: Exercises, training programs, sets, repetitions, weights lifted, workout durations, distances, ratings of perceived exertion (RPE), and personal workout notes.
• Body information: Optional information such as body weight, height, sex, body dimensions, and body-fat percentage. This information is used to calculate strength scores, monitor physical progress, and provide personalized fitness metrics.

Subscriptions are purchased through Apple's App Store or Google Play. We never receive your payment card details.

A subscription management provider receives your purchase and subscription status, linked to your 26Track account identifier, so we can tell whether your subscription is active.

If you send a bug report or feature request from inside the app, we receive:

• Your name and email address, so we can follow up.
• Your description, plus any screenshots you choose to attach.
• For bug reports, technical details about your device: platform, operating system version, app version, device model and name, and connection type.

• Advertising and Tracking: We do not display advertisements, collect advertising identifiers, or track users across other companies' apps or websites.
• Third-Party Analytics: We do not use third-party analytics or crash-reporting services.
• Device Permissions: We do not request access to your device's precise location, contacts, or microphone.
• Photos: We access photos only when you choose to select or attach an image through supported app features.
• Push Notifications: We do not collect or store push notification tokens. Workout reminders, rest timers, inactivity reminders, and measurement reminders are scheduled locally on your device.
• Sale of Personal Information: We do not sell or rent your personal information to third parties.

If you choose “Continue Offline”, your data is stored only on your device. We don't receive it unless you later create or sign in to an account, at which point it can be synced to that account.

• App Functionality: To provide workout tracking, training programs, exercise history, progress monitoring, and other features.
• Fitness Calculations: To process workout information and optional body information and measurements for strength calculations, progress tracking, and personalized fitness metrics.
• Account Management: To create and maintain user accounts, authenticate users, and synchronize information across devices.
• Account Communications: To send essential service-related emails, including email verification, password resets, account deletion confirmation codes, and important account notifications. We do not send marketing emails.
• Subscription Management: To verify subscription status and provide access to subscription-based features.
• Customer Support and Improvements: To respond to bug reports and feature requests, troubleshoot technical issues, and improve the app.
• Security and Fraud Prevention: To maintain the security and reliability of 26Track. Our servers may collect IP addresses, request details, and technical logs to prevent unauthorized access, detect abuse, enforce rate limits, and diagnose technical problems.

We use third-party service providers to operate, maintain, and support 26Track. These providers receive only the information reasonably necessary to perform their services.

• Hosting and database providers store and process account information, workout history, fitness records, body information, measurements, and other information necessary to operate 26Track.
• Bug reports and feature requests you send from the app, including your name, email address, description, device details and any screenshots you attach, are stored in our issue-tracking system, which runs on hosting and file storage providers.
• Our email delivery provider processes email addresses and the content of essential account-related communications, including verification emails, password resets, and account deletion confirmation codes.
• Our subscription management provider receives your 26Track account identifier and your purchase and subscription status.
• Apple and Google process payments under their own privacy policies. If you use Sign in with Apple, Apple handles that sign-in.

26Track's exercise library is licensed content that we include in the app and host ourselves. The company we license it from does not receive any information about you.

Exercise animations and thumbnails are downloaded from our file storage provider when you view them. As with any web request, those downloads show that provider your IP address, standard technical details about the request, and which image was requested. They do not include your 26Track account credentials, workout history, body measurements, or other personal fitness records.

Data Retention

We retain your personal information, workout history, fitness records, body information, and measurements for as long as your account remains active or as necessary to provide 26Track's services.

Certain information may be retained for a limited period when reasonably necessary for security, fraud prevention, legal compliance, or resolving disputes. This includes server security logs kept by our hosting provider. Purchase and subscription records are also kept by Apple, Google and our subscription management provider under their own retention policies.

Deleting Your Account

You may request deletion of your account directly within 26Track by navigating to Profile > Delete Account and confirming your request using the verification code sent to your registered email address.

After you confirm, there is a 30-day grace period. Signing back in during that time cancels the deletion.

After the 30-day grace period, your account and associated personal information, including workout history, fitness records, body information, and measurements, are automatically and permanently deleted from our active systems, except for information retained for legitimate legal, security, or regulatory purposes.

Bug reports and feature requests you sent from the app are not deleted automatically when your account is deleted. They stay in our issue-tracking system, including the name, email address and any screenshots attached to them, because we may still be working on the issue. To have them deleted, email contact@lockedncoded.com.

Subscription Cancellation

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your device's subscription settings, or from 26Track's Subscription screen before you delete your account.

Additional Deletion Requests

For questions about account deletion or requests concerning personal information, contact us at contact@lockedncoded.com. We will review and respond to requests in accordance with applicable U.S. privacy laws.

All data in transit is encrypted with HTTPS, and passwords are stored only as hashes. No system is perfectly secure, but we work to protect your information.

We provide users with options to access, manage, and request deletion of their personal information.

• Access and Correction: You may view and update account information, workout records, and body information directly within 26Track. Providing body information, measurements and other optional profile details is voluntary. You may update or remove supported information through the app.
• Data & Privacy Request: You may request an existing copy of the personal information you provided by reaching out to contact@lockedncoded.com. You may contact us to request access, correction, or deletion of personal information, or to exercise privacy rights available under applicable laws.

We will take reasonable steps to verify your identity before fulfilling requests involving personal information.

26Track is intended for individuals aged 16 and older. During account registration, users are required to provide their date of birth to determine whether they meet the minimum age requirement. Individuals under the age of 16 are not permitted to create an account.

We do not knowingly collect or retain personal information from individuals under 16 beyond what is necessary to determine age eligibility, subject to applicable law. If we become aware that an individual under 16 has provided personal information, we will take appropriate steps to delete that information.

If you believe that an individual under 16 has provided personal information to us, please contact us at contact@lockedncoded.com.

If we change this policy, we'll update the date at the top of this page. If a change significantly affects how we use your information, we'll tell you in the app before it takes effect.

Questions or requests: contact@lockedncoded.com. Locked N Coded LLC, United States.